Carol supports the membership and operations teams, processing inbound requests and member updates as well as producing the Membership Directory and Buyer’s Guide. She manages vendor relationships to ensure NAPA’s office equipment and IT needs are met. Carol served on the team responsible for transitioning to NAPA’s new database system, and, in 2019, she helped organize NAPA’s move to Greenbelt, Md.
Prior to assuming her current role, Carol was the assistant meeting planner in NAPA’s Meetings department. Carol also assisted with Diamond Quality and Paving applications