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Steve Shivak, M.S., CAE

Director of Membership

Steve leads the membership team to develop and implement strategies aimed at connecting members to one another and to the products, programs, and services NAPA provides. He has been instrumental in recruiting new NAPA members and ensuring messages are tailored to the various audiences that comprise the membership.


Steve has led associations and nonprofits to greater revenues and profitability and higher member retention rates. Prior to NAPA, Steve served as a consultant assisting associations with member value propositions. He transformed four organizations while President and Executive Director and held leadership positions in operations, membership, advocacy, marketing, and sales. During the first 30 years of his career, Steve worked for and led SAE International, NACE International, the Pittsburgh Technology Council and the Pittsburgh Community Reinvestment Group, the American Diabetes Association, and Autism Speaks.


B.S. in Public Relations, Illinois State University

M.S. in Marketing, Robert Morris University 

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Not a NAPA member? Speak with the membership team regarding an application, dues schedule, and our upcoming orientation. Contact us at or call 888.468.6499.